“Ridiculous $400/hr. for Moodle support with no guarantee”
Saw a very interesting post in the moodle.org forums today titled: “Ridiculous $400/hr. for Moodle support with no guarantee”.
http://moodle.org/mod/forum/discuss.php?d=140152
Let me see if I understand this:
- They build a product that for the past 9 years has been giving away virtually all personal information on every Moodle install in existence.
- Once they are forced to address the problem and release what seems to be a broken upgrade that causes the OP in the thread above more major problems, then he’s quoted $400/hr to talk with a Moodle Partner with no guarantee of results.
…and I thought Angel was expensive…
Merry Christmas from the Moodle Business Partner “community” 
PS: Just a thought…Blackboard bought Angel, but they don’t own the disciples…inside joke 
No related posts.
$400 an hour? I’m working with the wrong open source project. In reading that Moodle you linked to it looks like a bunch of people serving as each others PR reps. The one thing I do like about the WordPress support forums is you don’t see that kind of business promotion crap being allowed. A couple of them are sharing so much virtual love there they should just get a room and be done with it.
@JohnT: Trust me…this is mild
What does surprise me though is how they, particularly the Remote-Learner MP, just threw MP ClassroomRrevolution under the bus on this one. I almost fell out of my chair when I read:
It’s clear he considers that spirit alive and well with Remote-Learner and not with ClassroomReveloution…just makes me wonder what other partners don’t have Bryan’s spirit
This is just another example of how expensive it really is to use Moodle in a production environment. People always point to the Open University as the shining example of how a large institution has successfully adopted Moodle. What they forget to say, or maybe they really don’t know, is that the OU spent 5 million pounds to make it work. So for anyone who is thinking about Moodle and looking to places like the OU for inspiration, do you have 5 million pounds laying around? And can you afford $400 per hour once you get into it and something goes wrong?
@William: Well, if they don’t, here is what I’ll do…they can contact me and I’ll help them out at a 50% discount on those prices and will actually guarantee results
@figaro
Me to
By the way, what’s up with all the Figaro paranoia in that thread?
@ William:
Ha…keen observation. Maybe you should pop in and ask them
@figaro
No thanks. I can’t afford an account on that site.
Wow it is interesting Ridiculous $400/hr. for Moodle support with no guarantee. so how much reliable this amount per hour.
This is an outratgeous case that doesn’t represent the experience of most Moodle campuses; an exception that shouldn’t make the rule.
There are thousands of campuses successfully using Moodle, and many reasonable vendors who offer support. I work with several, and while the “build v. buy” debate is an open one that should consider the features available and needs of a campus – Moodle’s actually a very simple LAMP stack application to set up and run. OU is also a poor example – they’ve got hundreds of thousands of students, so of *course* it took them a lot of money and work to make Moodle function for them.
I use Moodle, and find it very simple to administer and install. Just thought we needed a little balance in this thread.